It's time to strap on the boots and start to serve your community!


is starting back up!

Bless and be blessed!

<center>IT'S ABOUT THAT TIME!</center>

We are a Grassroots Effort...100% by the community, for the community!

Our goal is simple and ambitious: provide help in any way possible to those affected by disasters. KeepVolunteering uses 100% of public donations to fund response efforts. We partner with individuals, organizations and churches to cultivate community and inspire hope.

  • Level 1 Case Worker
  • Level 2 Case Worker
  • Level 3 Case Worker
  • Level 4 Case Worker
  • Level 5 Case Worker
  • Register for Training

What skills are necessary?

A Level 1 Case Worker would need to be compassionate, good listener, level headed, discernment, data entry, phone skills.

What are the responsibilities?

One day of training. Refresher training bi-annually. 2-4 week commitment. Volunteer capacity. Work in the office and in the field, answering incoming new client phone calls and conducting initial interviews. Fill out initial 3-5 pages per client of information forms, which will staying in your posession in the office and in the field. Determine if the client has insurance or not. Give "next step" instructions for either case. Be prepared to be available for questions for either case. You will be responsible for Tier 1 and sometimes Tier 2 clients/cases. Refer them to VOAD for assistance on items not covered by insurance. If you interview a client that has greater needs- Tier 3 through 5, let the client know a more experienced and trained case manager will be dealing with their case from here forward and let them know their case manager will contact them shortly and may come to their home to do an on site interview as well. Move Tier 3 through 5 clients “up the chain” of case management. Report on progress of Tier 1 and Tier 2 clients to Case Work Officer T3. Make daily record of calls received in online database.

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What skills are necessary?

A Level 2 Case Worker must be flexible schedule, patience, semi-tough skin, good at following through/seeing something to the end, very detail oriented, situation awareness, available transportation.

What are the responsibilities?

One additional day of training, plus FEMA Form Brigade Training. Annual refresher training. 2-4 week commitment. Volunteer Capacity. Work in both the field and office, while keeping up with paperwork in both invironments. Finding clients in the disaster area and conducting initial interviews. Fill out initial 3-5 pages per client of info. forms. Be prepared to be available to assist those without insurance in the process. Work in the office other days: Get the clients you met in the field into the system so that they don't fall through the cracks. You will support fewer clients but more difficult clients. Typically working with Tier 2 and 3 cases/clients. Make sure that all prerequisite routes for assistance are followed by the client: insurance, FEMA, SBA, etc. Help them through their inevitable FEMA denial letter and resubmission of their information to FEMA for appeal. Regularly assign Tier 3 through 5 clients “up the chain” to higher tier case workers after initial interviews, paperwork and getting them in the system.

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What skills are necessary?

A Level 3 Case Worker must be good at follow through, really tough skin, compassionate but not a pushover.

What are the responsibilities?

Community outreach, publicity, tracking information and filling in gaps, reporting on status of mission) 3 Day Intensive Training, in additional to all earlier training and annual refresher training.. 2-4 month commitment. Initially volunteer, but possible paid position after a period of time. Potential to move up the case management tier progression if you choose to stay with the mission long term and get additional training. Get regular updates from T1 and T2 Case Workers on the status of community outreach, client interviews and number of Tier 1 and 2 cases completed. Conduct community outreach for clients to contact LTRC case management. Work with partner agencies to find “missing” potential clients (those who have not been at their addresses or have been unreachable). Attend LTRC meetings and report on case status and community outreach. Support needs of T1 and T2 case managers. When you work cases yourself, you’ll work primarily with Tier 3 cases under direct supervision of the Case Manager T4 and Case Management Supervisor T5. Work closely with the Case Manager to see long term unmet needs cases (Tier 3) to completion.

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What skills are necessary?

A Level 4 Case Worker must be detail oriented, really tough skin, database management, file management, multiple case responsibility, strong communication skills for a variety of audiences, strong presentation, long hour availability, very flexible schedule, work nights and weekends, manager of lower tier case workers,ability to juggle a lot of levels of information from a variety of sources at once, grant management experience, non-profit experience, social work experience etc.

What are the responsibilities?

5 day extensive training; all prior tier training; annual refresher training. 6 month to 2 year commitment, depending on your call to the mission. May not initially be paid, but the goal is to pay this position full time for a minimum of 6 months, possibly 12-24 months.You will deal with Tier 4 cases and following up with Tier 5 and Unassigned cases as necessary or advised. Be prepared to deal with cases and clients with long term detrimental situations; people who were in difficult financial and social situations before the disaster and are deeply affected by losses due to the disaster; may deal with chronic mental and physical illnesses; extreme poverty; also responsible for managing and supervising the work of T3 case manager dealing with Tier 3 cases/clients and supporting the needs of the T3 case manager and the Tier 3 clients/case as needed. Understanding and management of the various grants and resource streams available to Tier 2 through 5 clients/case. Reports directly to the Case Management Supervisor T5 and the LTRC.

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What skills are necessary?

A Level 5 Case Worker must have a lot of confidence, superhuman attention to detail, superhuman follow through, superhuman time management, large team supervisory experience, high level management experience, experience working in disasters, or working with non-profits, EMA or first response agencies, understanding of all grant requirements, grant writing experience, financial management experience.

What are the responsibilities?

5 day extensive training; all prior tier training; annual refresher training; plus documented experience in some capacity, with education pertaining to the skills necessary for this position. This is a paid position. Full time. 12 month to 2 year commitment. You are responsible for all the action in all lower tiers. You are the go-to person for case management reporting to all stakeholders, LTRC, state and federal grant reporting, legal requirements, you are the face of case management in the community, you are the guru, the leader, you set the schedule for all lower tiers, you manage reports, needs, and issues of all lower tiers. Plus, you have cases of your own, primarily Tier 4, 5 and following up with Unassigned cases, as necessary. You have to be called to this. You have to want to do this. And there is very little room for failure. Lots of people throughout every aspect of our society: government, non-profit, private sector, first responders, insurance agencies, your team of caseworkers and of course, the clients themselves, DEPEND ON YOU .

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  • SAF-T-NET, A Great Mobile Weather Alert System! +

    Our friends at Baron Services developed a great early warning tool! Get the app here!

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  • Do You Have The Appropriate Gear Or Training For Survival or Response? +

    Priority Medical Training Priority Medical Training offers the best in medical and survival classes . All their classes are taught by instructors that have really used their skills in either military or disaster situations.

    They offer classes for medical and non-medical personnel. For the certified students we offer AHA BLS,ACLS,PALS and the AAP PEPP

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  • North Alabama Crisis Services Resource List +

    This list was provided by 211. You can get more information by calling 211.

    Storm –Related Resources

    American Red Cross

    May be able to replace medication,medical supplies, eyeglasses



    FEMA assistance limited to those whose homes were damaged or


    Debris Removal

    United Way of Madison Co.


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